Shipping policy
Last Updated: February 25, 2026
At John Brilliant, we are committed to delivering your order safely and efficiently.
1) Shipping Rates
- $59.95 flat-rate shipping on all U.S. orders up to $200 (order subtotal before taxes).
- Free shipping on all U.S. orders over $200 (order subtotal before taxes).
Shipping charges are calculated based on your order subtotal before applicable taxes and discounts.
2) Processing Time
Orders are typically processed within 1–3 business days (Monday–Friday, excluding holidays). You will receive a confirmation email once your order has shipped.
3) Delivery Time
Estimated delivery times vary depending on destination and carrier. Most U.S. orders arrive within 5–10 business days after shipment.
Please note that delivery times are estimates and not guaranteed.
4) International Shipping
For orders shipped outside the United States, shipping rates and delivery times may vary. International customers are responsible for any customs duties, taxes, or import fees imposed by their local authorities.
5) Order Tracking
Once your order has shipped, you will receive tracking information via email.
6) Shipping Delays
John Brilliant is not responsible for delays caused by carriers, customs, weather conditions, or other factors beyond our control.
7) Customs Duties & Import Tariffs
Orders shipped to the United States may be subject to customs duties, import taxes, or additional tariffs. These charges are determined by U.S. customs authorities and are the responsibility of the customer.
Any future changes in U.S. trade policy or tariff regulations that result in increased import costs will also be borne by the recipient. We recommend checking with your local customs office for the most up-to-date information before placing your order.
Contact Us
If you have questions about this Privacy Policy or want to exercise your privacy rights, contact us:
- Email: johnbrilliantpolo@gmail.com
- Phone: +46769723086
- Address: Holmstrand 184, 882 93, Helgum, Sweden